Returns & Exchanges

Due to the perishable nature of our products and legal regulations regarding alcohol sales, Mano's Wine does not accept returns; however, we are committed to ensuring your complete satisfaction with every bottle.

Return Process

• 1.
  Inspect Your Delivery

  Examine your package immediately upon arrival to ensure the wine arrived in perfect condition and that the contents match your order.

• 2.
  Report Damaged Items

  If your bottle is damaged or leaking, take clear photos of the packaging and the product and contact our support team within 48 hours of delivery.

• 3.
  Provide Order Details

  Email our customer service department with your order number, photos of the issue, and a brief description of the quality concern.

• 4.
  Resolution Process

  Our team will review your claim and, if approved, will issue a replacement shipment or a store credit to resolve the issue promptly.